Amber IT PABX 2.8.3

The small business phone system described here is a cloud-based virtual PBX platform, hosted on secure servers accessible via internet. This modern solution replaces traditional landline infrastructure, often provided by third-party vendors, offering a more flexible and scalable communication setup.

Compared to older systems with tapes, physical phone bills, and extensive cabling, this digital PBX simplifies communication infrastructure. It reduces costs and enhances usability, enabling businesses to operate more efficiently and positioning itself as an ideal office phone system for small enterprises.

The platform allows for personalized customer interactions through your website and mobile application, supporting features such as video chat, audio calls, screen sharing, and annotations.

• Ability to purchase local phone numbers from international locations for global outreach
• Conference calling capabilities supporting up to 200 participants
• Making outbound calls directly from the Amber IT PABX app to your customers wherever they are located
• Ensuring seamless customer engagement even when offline by terminating web calls to PSTN lines
• A browser-based solution that requires no software downloads, facilitating quick deployment

This system aims to increase sales and reduce customer support costs through its ease of setup and user-friendly interface. It is designed to convert website visitors into paying customers and streamline the sales process.

Additionally, it guarantees that no customer call is missed, enhancing overall customer support quality.